1888db Privacy Policy
Protecting your personal information is our top priority. In this policy we clearly explain how your information is collected and kept secure.
1888db is a safe and reliable online gaming platform operating for players in Bangladesh. We take the privacy of our users very seriously. This Privacy Policy ("Policy") sets out how 1888db ("we", "our", "platform") collects, uses, stores, and discloses your personal information.
By using our website or completing registration you are giving your consent to the terms of this Privacy Policy. This Policy should be read together with our Terms and Conditions.
What Information We Collect
We collect the following types of information for the purpose of registration and service delivery on the 1888db platform:
1.1 Identity Information
- Full name and date of birth (for age verification)
- Email address and mobile number
- National ID or passport number (for identity verification)
- Address and country
1.2 Financial Information
- bKash, Nagad, Rocket, Upay or bank account number (for processing deposits and withdrawals)
- Transaction history and amounts
- Dates and methods of deposits and withdrawals
1.3 Technical Information
- IP address and device type
- Browser type and version
- Login time and date
- Cookies and session data
- Website browsing patterns and preferences
1.4 Gaming Activity Information
- Play history, bet amounts, and win/loss records
- Preferred game categories and play duration
- Information on bonus and promotional offer usage
How Information Is Collected
We collect information through various means, including:
2.1 Information Provided Directly
When you register on 1888db, verify your account, make a deposit or withdrawal, or contact our customer support — you provide your information directly. This information is stored securely in our systems.
2.2 Automatically Collected Information
Technical information is collected automatically when you use our platform. This includes the use of cookies, web beacons, and similar technologies.
2.3 Use of Cookies
Cookies are small text files stored in your browser. We use cookies for the following purposes:
- To keep your login session active
- To remember your preferences and settings
- To analyse platform performance
- To prevent fraud and ensure security
You can disable cookies in your browser settings, however some services may not function properly as a result.
Purpose of Using Your Information
1888db uses your information only for specific, lawful, and transparent purposes. The reasons we use your information are:
3.1 Account Management and Verification
We use your information to verify your identity and age. In accordance with the laws of Bangladesh, only those aged 21 or above may use our platform.
3.2 Processing Financial Transactions
Your financial information is needed to complete secure deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer. This is essential for processing transactions with a minimum deposit of ৳200 and a minimum withdrawal of ৳1,000.
3.3 Providing Customer Support
We use your account information to provide our 24/7 live chat support in Bengali. This ensures you receive accurate and prompt assistance.
3.4 Security and Fraud Prevention
We monitor your login and transaction patterns to ensure the security of your account and to detect suspicious activity.
3.5 Compliance with Applicable Laws
Information is stored and used as necessary to meet responsible gaming, anti-money laundering, and other applicable legal obligations.
3.6 Service Improvement
Aggregate (anonymised) data is analysed to improve our gaming experience, new features, and promotional offers.
Sharing and Disclosure of Information
1888db follows a strict privacy policy. Your information may be shared with third parties only in the following limited circumstances:
4.1 Payment Processors
Only the information necessary to complete a transaction is shared with payment providers such as bKash, Nagad, Rocket, Upay, and banks. These providers are bound by their own privacy policies.
4.2 Identity Verification Services
We may work with trusted identity verification providers to meet legal requirements and prevent fraud. These providers maintain strict standards for data protection.
4.3 Legal Obligations
We may be required to provide information to the relevant authorities if needed to comply with a court order, government directive, or any other legal obligation.
4.4 Business Transfers
Information may be transferred in the event of a business merger or acquisition. However, the new authority will be bound to comply with this Privacy Policy.
Your information is not disclosed to any third party except in the circumstances described above.
Data Security Measures
1888db uses advanced technology and security measures to protect your personal and financial information:
5.1 Encryption Technology
SSL (SSL/TLS) encryption technology is used on our website and app. This technology ensures that all information transmitted between your browser and our servers remains completely secure.
5.2 Secure Server Infrastructure
Our data is stored on secure servers that meet international standards. Firewalls and intrusion detection systems are used to prevent unauthorised access.
5.3 Two-Factor Authentication
A Two-Factor Authentication system is in place to enhance the security of your account. We strongly recommend that you keep this feature active.
5.4 Internal Access Controls
Only authorised personnel among our staff may access your information for specific required purposes. All access is logged and reviewed regularly.
Data Retention Period
We retain your personal information only for as long as it is necessary or legally required.
6.1 While Your Account Is Active
We retain all your information for as long as your account remains active. This helps us provide you with uninterrupted service.
6.2 After Account Closure
Even after an account is closed or deactivated, certain information may be retained for the period required for legal, regulatory, and anti-money laundering purposes.
6.3 Data Deletion Requests
After legal obligations have been fulfilled, you may request that your information be deleted. Send this request directly to our customer support: [email protected]
Your Rights
You have the following rights regarding your personal information:
7.1 Right to Access
You have the right to know what information we hold about you. You can log in to your account at any time to view your profile information.
7.2 Right to Rectification
If your information is inaccurate or incomplete, you have the right to have it corrected. This can be done through account settings or via customer support.
7.3 Right to Erasure
In certain circumstances and where there is no legal obligation, you may request that your information be deleted.
7.4 Right to Object to Processing
If we use your information for direct marketing or legitimate interest purposes, you may object to this.
7.5 Right to Data Portability
You have the right to receive your own information in a readable format. Please notify our support team directly with this request.
Protection of Minors
1888db is a responsible gaming platform. We strictly ensure that our services are only for those aged 21 or above.
We do not knowingly collect information from minors. Age verification is mandatory at registration and identity documents may be requested in cases of doubt.
If you suspect that a minor is using our platform, please notify us immediately at [email protected].
Third-Party Links and Services
Our platform may have connections to third-party payment gateways such as bKash, Nagad, Rocket, and Upay. These services have their own privacy policies.
We are not responsible for the privacy practices of these third-party services. We recommend that you review the privacy policy of the relevant payment provider.
Changes to This Policy
1888db reserves the right to update or change this Privacy Policy at any time. If significant changes are made, we will notify you by email or through a notice on the platform.
Continued use of the platform after a policy change will be taken as your consent to the updated policy. We therefore recommend reviewing this page regularly.
The date of the most recent update to this policy is noted at the top of the page.
Contact and Complaints
If you have any questions, concerns, or complaints about this Privacy Policy, please contact us:
Customer Support:
- Email: [email protected]
- Live Chat: Available 24/7 in Bengali
We are committed to resolving any privacy-related requests or complaints promptly and professionally. Your trust and confidence are our greatest asset.
This policy has been drafted in accordance with the applicable laws and regulations of Bangladesh, and this Bengali version shall be considered effective over any alternative version in the English language.